FREQUENTLY ASKED QUESTION

What are your opening hours?

Our official opening hours are from 8 AM to 5 PM, Monday to Friday

Can I stop by to see the space, or should I schedule an appointment time in advance?

We encourage all of our guests to schedule a tour appointment with us in advance. This ensures that our team will be available to assist during your visit, to help you in finding just what you are looking for! Submit a book a tour form to schedule your tour.

Other than the benefit of having a workspace ?

Plenty! Techoff has partnered with Caffeina and Koki Kuring Restaurant for you to enjoy some light snack with coffee or lunch and other F&B. Access to pantry, shower room, prayer room and many more.

What plans do you offer?

Coworking space

A hot desk is a flexible use desk located within the coworking space area. This membership allows you to use any one of the available shared desk spaces and come and go as you please. This plan secure office hour access, free Wi-Fi, free refreshments, free scanning, access to paid printing services and access to paid meeting room usage.

Dedicated Desk

A dedicated desk is a permanently assigned desk located within the cowoking space area. This membership provides access to a secure storage for your personal belongings, and the desktop may be set up and left overnight. This plan includes secure office hour access, free Wi-Fi and refreshments, free scanning, an allocation of free printing and an allocation of free meeting room usage.

Private office

A private office is a fully enclosed, secure office space with the added flexibility of increasing or decreasing capacity as your needs change. This plan includes secure office hour access, free Wi-Fi and refreshments, free scanning, an allocation of free printing and an allocation of free meeting room usage.

What is coworking space?

Coworking space is a shared workspace with seating area containing shared desks, work surfaces, and access to power.

Can guests visit me at my workspace desk?

Our hot desk and dedicated desk members are welcome to bring guests to our lounge, a tour of the space or other temporary visit purposes. If these member guests wish like to use our space for work, we do require that they purchase a one-day pass, or monthly plans.

Can guests visit me in my private office?

Sure, can! However, before your guests proceed into our space they will need to register their attendance at our reception.

I need to add additional members to my team. How do I do this?

Contact our reception for more informations.

How do I change my type of plan (i.e., from dedicated desk to shared office)?

Contact our reception for more informations and we will facilitate your query from there.

When do I have to let Techoff know I’m moving out?

Dedicated desk and private offices members are required to give one-calendar month notice on move.

What facilities are available at Techoff?

High Speed Wireless Connection

We provide our members with high-speed and secure Wi-Fi connectivity.

In addition to our Wi-Fi, each private office member will be provided with a hard-wired (Ethernet) connection.

Conference Room & Meeting Room Hours

We provide our dedicated desk and private office members with an allocation of free conference room and meeting room hours. Usage of these rooms for additional hours above the allocated time, and for all hours used by hot desk members, will get special price. Head to our plans page for meeting room pricing.

Furniture

We provide desk space and ergonomically designed chairs for you convenience. Dedicated desks and private offices will also have access to locker space or built-in lockable filing cabinets.

Phone Booth

We provide private, soundproof rooms for private calls, which can be used at any time when available.

Printing/Copying/Scanning

We provide our members with access to a business-class printer, copier and scanner machine. Dedicated desk and private office members receive an allocation of free printing. Any additional printing above the allocated amount, and printing, will be at an additional cost. Head to our plans page for printing pricing.

Refreshments

On the 1st floor we have bar and restaurant which are Caffeina and Koki Kuring Restaurant, also we have pantry at 2nd floor.

What if I need a phone service?

Phone service can be made available to private office at an additional charge.

How do I book a meeting room or workspace?

All meeting room and workspace bookings could be made via 0711 573 9998 or contact our WhatsApp 0813 6723 9989 or through our website www.techoff.co.id .

How do I cancel a meeting room or workspace booking?

We do require that all cancellations are made at least 24 hours prior to the booking start time.

I just booked a meeting room. How do I register my guests?

There is no need to register your guests with us in advance, simply let your guests know our location address and we will register them at the reception desk upon arrival.

What size conference meeting rooms do you have?

We have a number of meeting rooms that could fit 4-6 people and event space could fit 30-50 people.

What are the additional fees for booking meeting rooms, event space, printing, business address and more?

Head to our plans page for more information on our additional charges.

How am I charged for the things I use when they are add-ons?

Add-ons will be billed to you separately at the end of the month by request. For all other members we request these charges be settled at the end of the day and payment is required within the first 7 days of the following month.

Is there a security deposit or set up fee required to secure a dedicated desk or private office?

For dedicated desks, we require a security deposit equal to one month of your monthly plan fee. For private offices, we require a security deposit equal to one month of your monthly fee. The security deposit is refundable at the end of the tenure.